We are dedicated to providing best-in-class customer service for your retail financing needs.
Click here to access your account online.
You can:
- Change your account contact information
- See payment, payoff and balance information
- Review last 12 months of account transaction history
- Order a printout of your full account transaction history
- Order a printout of your most recent account billing statement
How To Contact Ford Credit
Ford Credit Customer Service
Please contact us if you need assistance.
Ford Motor Credit Company
P. O. Box 31111
Tampa, FL 33631-31111
Tel. 1-800-247-FORD(3673)
Ford Motor Company Customer Service
If you have a concern with your vehicle, contact your
sales representative or service advisor at your
dealership. If the inquiry or concern cannot be
handled at the dealership level, contact the Ford
Customer Assistance at:
Ford Motor Company
Worldwide Export Operations
1555 Fairlane Drive
Allen Park, MI 48101 USA
Telephone: 313-594-4857
Fax: 313-390-0804